Refund And Return Policy

1. Introduction
At Tabitha Ads, customer satisfaction is our priority. This Refund and Return Policy outlines the process for returning products such as Glacier Bay Kitchen Faucets, KRAUS Water Dispenser Faucets, and PROOX Beverage Faucets, and obtaining refunds.

2. Eligibility for Returns
Products purchased from Tabitha Ads are eligible for return if they are defective, damaged during shipping, or do not match the order specifications. Please review our policy to ensure eligibility.

3. Return Window
Returns must be initiated within 30 days from the date of delivery. After this period, returns may not be accepted unless under warranty or special circumstances.

4. Contact for Returns
To request a return, contact us at support@tabithaads.store or call +1 404 578 9938. Provide your order details and reason for the return for prompt assistance.

5. Return Process
Once your return request is approved, we will provide instructions for returning the product. Products must be returned in their original packaging and in new, unused condition.

6. Shipping Costs for Returns
If the return is due to our error (defective or incorrect item), we will cover the return shipping costs. For other reasons, the customer is responsible for return shipping fees.

7. Inspection of Returned Items
All returned products will be inspected upon receipt. Refunds or replacements will be processed only after the inspection confirms the product’s condition meets our return criteria.

8. Refund Policy
Refunds will be issued to the original payment method within 7-10 business days after the return is approved and the product has been inspected. Refund amounts exclude any shipping or handling fees unless the return is due to our error.

9. Replacement Policy
If the product is defective or damaged, we offer a replacement at no additional cost. Replacement items are shipped once the defective product is received and inspected.

10. Non-Returnable Items
Customized, installed, or used products are not eligible for return unless they are defective or damaged upon arrival.

11. Warranty Claims
For products covered under manufacturer’s warranty, contact us at support@tabithaads.store or +1 404 578 9938 for warranty service or repairs related to Glacier Bay, KRAUS, or PROOX faucets.

12. Damaged or Wrong Items Received
If you receive a damaged or incorrect item, notify us immediately within 48 hours of delivery. We will arrange for a replacement or refund promptly.

13. Physical Address for Returns
Returns should be shipped to our address: 145 Hidden Creek Cir, Warner Robins, GA 31088, USA. Ensure the package is securely packed.

14. Customer Support
For questions or assistance with refunds and returns, contact Tabitha Ads at:

15. Final Note
We are committed to ensuring your satisfaction with our products, including the Single-Handle Pull-Out Sprayer Kitchen Faucet, Water Dispenser Faucets, and Beverage Faucets. If you encounter issues, we are here to help resolve them quickly and fairly.

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